Each client possess a distinct identity, and every circumstance presents itself as unique. By collaborating with various providers across all levels, we have gained unparalleled insights into the intricasies of business. Our understanding surpasses that of any other entity. We firmly believe that the most valuable benefit for any provider, apart from financial gains, lies in transparent, reliable, and prompt services.
Our team of leaders and operations managers collectively boasts over 50 years of experience in Revenue Cycle Management (RCM). This expertise facilitates seamless knowledge transfer among individuals, combining visionary thinking with the power of artificial intelligence. We deliver professional services with meticulous attention and utmost precision.
EHR Same Day Close Rate
Revenue versus Goal Comparison
First Pass Ratio
Increase in Cash Flow
ERA Conversion Rate
Increase in cast/AR liquidation rates compared to the historical trend (GCR & NCR)
Cash increase from outstanding AR
Tools/applications in place to control/eradicate errors on data processes (Demo/Charge Entry, Cash Posting)
Controlling adjustments/ write-offs for effective follow up on no activity claims
Best practices towards unbilled and in progress claims
Conversion of paper transmissions to EDI
DSO reduction plan to the market standards
ICD -10 certified professionals ensuring 99% accuracy on coding
Transition of manual posting into ERA
Increase in First Pass Resolution Rate (FPRR)
Reduction in bad debt write-off's
Reduction in unapplied/missing payments and billing lag days
With our services, you will be assigned a dedicated account manager who will exclusively cater to your needs, ensuring that you have a direct point of contact in the United States. This means that you will have a single person to rely on for any queries or issues that may arise. At our core, we prioritize transparency in our client relationships and strive to foster partnerships that drive enchanced efficiency, quality, and revenue.
Bio-metric access to all employees
24/7 CCTV Surveillance
Mobile phones restricted in the operations floor
Restricted access to printer
Restricted access to emails to from non client domains
Web portals blacklisted except those required by the client
At Scintillate RCM Healthcare, we seamlessly integrate compliance into every aspect of our processes. Our commitment to excellence is guided by Scintillate's Standards of Conduct, exceeding federal regulations for billing companies. Our unwavering commitment to Excellence in Action drives us to deliver the highest quality services while strictly adhering to all laws and regulations. Patient privacy and accuracy of information are our top priorities. As your partner in healthcare, you can trust that Scintillate RCM will treat your information with respect, confidentiality, and precision. We strive to demonstrate that our service and commitment to integrity and ethical practices are unparalleled.